We gave ourselves a stand-along Viking gas range for our anniversary two years ago. The oven has now quit for the fifth, count 'em, fifth time.
Because it is still under warranty, we are limited to two service companies, neither of which is a ball of fire. The last time it quit, it was right at Thanksgiving and I ended up feeding 15 people with a Weber, a Big Green Egg, and a Traeger pellet smoker.
The dealer where I bought the range, Albert Lea Appliances in Tacoma, was completely indifferent. I intend to see if Washington State's Lemon Law applies to appliances, because I would really like to have my money back.
Reason of review: Bad quality.
Monetary Loss: $5000.
Preferred solution: Full refund.